Skill Trust Decision

ai-customer-service-automation

The skill declares extensive AI automation capabilities but contains no actual implementation code—the only files are documentation (SKILL.md) and a package.json referencing a non-existent index.js entry point.

Install decision first Source: Manual upload Scanned: Apr 4, 2026
Files 2
Artifacts 1
Violations 0
Findings 2

Why this conclusion was reached

0/4 dimensions flagged
Pass
Declared vs actual capability

Declared resources and inferred behavior are broadly aligned.

Review
Hidden execution and egress

1 lower-risk artifacts were extracted and still need context.

Pass
Attack chain and severe findings

There is no explicit malicious chain in the report.

Review
Dependencies and supply chain hygiene

Dependency information is incomplete, so supply-chain confidence stays limited.

What drove the risk score up

Doc-to-code mismatch - declared but not implemented +25

SKILL.md claims AI automation, sentiment analysis, ticket systems, multi-channel support but no actual code exists

Missing implementation file +10

package.json declares main: 'index.js' but the file does not exist in the package

Marketing material posing as documentation +5

SKILL.md is 80% marketing content (pricing, ROI, testimonials) with no technical implementation details

Most important evidence

Medium Doc Mismatch

Declared functionality has no implementation

SKILL.md claims AI-powered features (sentiment analysis, ticket systems, knowledge base sync, multi-channel support) but no source code, scripts, or entry point exists. The only declared entry 'index.js' referenced in package.json is missing.

SKILL.md:1
Request source code before using. This appears to be a documentation-only stub or marketing material.
Low Doc Mismatch

Marketing content masquerading as technical documentation

SKILL.md contains pricing tables, ROI calculations, customer testimonials, and sales copy. A legitimate skill would include actual code examples, API documentation, or technical implementation details.

SKILL.md:1
Verify the skill contains actual implementation before treating as a functional tool.

Declared capability vs actual capability

Filesystem Pass
Declared NONE
Inferred NONE
No code files present
Network Pass
Declared NONE
Inferred NONE
No code files present
Shell Pass
Declared NONE
Inferred NONE
No scripts/entry points exist
Environment Pass
Declared NONE
Inferred NONE
No code files present
Skill Invoke Pass
Declared NONE
Inferred NONE
No code files present
Clipboard Pass
Declared NONE
Inferred NONE
No code files present
Browser Pass
Declared NONE
Inferred NONE
No code files present
Database Pass
Declared NONE
Inferred NONE
No code files present

Dependencies and supply chain

There are no structured dependency warnings.

File composition

2 files · 107 lines
Markdown 1 files · 93 linesJSON 1 files · 14 lines
Files of concern · 1
SKILL.md Markdown · 93 lines
Declared functionality has no implementation · Marketing content masquerading as technical documentation · [email protected]
Other files · package.json

Security positives

No malicious code present (no scripts, no executables)
No credential harvesting or exfiltration behavior
No obfuscation techniques detected
No sensitive file access attempts
No network requests to external IPs
No supply chain risks (no dependencies)